Mbpfc1 - Managing Business Process Flows Anupindi, Chopra,...

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Processes and Strategy 1 Managing Business Process Flows Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
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Processes and Strategy 2 Purpose Operations decisions influence all other function in a firm Operations decisions impact costs, quality, delivery and flexibility. 8 categories of operations decisions » capacity » facilities » technology » vertical integration » workforce » quality » production planning/materials control » Organization
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Processes and Strategy 3 Concepts Some fundamental concepts in operations Bottlenecks Variance Dependent Events Quality
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Processes and Strategy 4 Management as Science Application of scientific method Theory Hypotheses Data Verification
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Processes and Strategy 5 Introduction Key Principles of Course » Strategic role of Operations Management » Process view of Operations Management Strategies, Capabilities and Operations » Product attributes and the Competitive Product Space Managing Business Process Flows: Processes and Strategy Module
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This note was uploaded on 04/07/2008 for the course MGT 390 taught by Professor Fredendall during the Fall '07 term at Clemson.

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Mbpfc1 - Managing Business Process Flows Anupindi, Chopra,...

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