MGT 390 Test 3 Review

# MGT 390 Test 3 Review - MGT 390 Test Three Review 1 One or...

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MGT 390 Test Three Review 1. One or more questions from Test 1 2. One or more questions from Test 2 3. Create and use a Pareto diagram 1. Determine data classifications 2. Decide on time period 3. Total frequency of occurrence for each class 4. Draw axes on paper 5. Draw in the bars, begin on left with most frequent defect 6. Label each bar 7. Plot a line showing the cumulative total 8. Title 4. Create and use a Xbar and R charge = + Upper Control Limit UCL X zσX = - Lower Control LCL X zσX = z number of standard deviations usually 3 = σX standard deviation sample means = X mean sample means = + UCL x A2R = - LCL x A2R = R average range of the samples = UCLR D4R = LCLR D3R 5. Explain the feedback control principle Disturbances

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Target Settings Process Performance Decision Information 6. Explain common cause variance 7. Distinguish between assignable cause (special cause) and system or normal variance Every event (i.e., defect, mistake, accident) is not attributable to someone or something Confusion between common causes and special causes lead to frustration Common causes Distribution within control limits Assignable causes Not purely random 8. Calculate and explain the process capability measures Cp, Cpk CP is the most common capability index CP = engineering tolerance6σ The process mean is not considered Generally accepted minimum value for CP is 1.33 Two major shortcomings are that Both upper and lower specification required
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MGT 390 Test 3 Review - MGT 390 Test Three Review 1 One or...

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