{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Test One Key Terms

Test One Key Terms - Test One Key Terms Chapter One...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Test One Key Terms Chapter One Activity – The simplest form of transformation; the building block of the process. Buffer – The part of the process that stores flow units that have finished with one activity but are waiting for the next activity to start. Business Process – A network of activities performed by resources that transform inputs into outputs. Capital – Fixed assets, such as land, building, facilities, equipment, machines, and information systems. Flow Shop – The total time that a flow unit spends within process boundaries. Flow Unit – The item being analyzed within a process view. Examples of flow units include an input unit, such as a customer order, or an output unit, such as finished product. A flow unit can also be the financial value of the input or output. Functional Layout – A type of process design that groups organizational resources by processing activity or “function” in “departments.” Also called process layout . Information Structure Inputs – Any tangible or intangible items that flow into the process from the environment and are transformed; they include raw materials, component parts, energy, data, and customers in need of service. Inventory – The total number of flow units present within process boundaries. Job Shop – A type of process architecture that uses flexible resources to produce low volumes of customized, high-variety products. Labor – Human resource assets, such as engineers, operators, customer service representatives, and sales staff. Manufacturing – The process of producing goods. Also called product operations.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Network of Activities and Buffers – Process activities linked so that the output of one becomes an input into another, often through an intermediate buffer. Operations – Business processes that design, produce, and deliver goods and services. Outputs – Any tangible or intangible items that flow from the process back into the environment. Examples include finished products, processed information, material, energy, cash, and satisfied customers. Precedence Relationships – The sequential relationships that determine which activity must be finished before another can begin. Process – Any organization or any part of an organization that transforms inputs into outputs. Process Architecture - Process Control – The aspect of process management that is focused on continually ensuring that, in the short run, the actual process performance conforms to the planned performance. Process Cost – The total cost incurred in producing and delivering outputs. Process Design – The system of selecting the process architecture that best develops the competencies that will meet customer expectations.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 8

Test One Key Terms - Test One Key Terms Chapter One...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon bookmark
Ask a homework question - tutors are online