Test One Key Terms

Test One Key Terms - Test One Key Terms Chapter One...

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Test One Key Terms Chapter One Activity – The simplest form of transformation; the building block of the process. Buffer – The part of the process that stores flow units that have finished with one activity but are waiting for the next activity to start. Business Process – A network of activities performed by resources that transform inputs into outputs. Capital – Fixed assets, such as land, building, facilities, equipment, machines, and information systems. Flow Shop – The total time that a flow unit spends within process boundaries. Flow Unit – The item being analyzed within a process view. Examples of flow units include an input unit, such as a customer order, or an output unit, such as finished product. A flow unit can also be the financial value of the input or output. Functional Layout – A type of process design that groups organizational resources by processing activity or “function” in “departments.” Also called process layout . Information Structure Inputs – Any tangible or intangible items that flow into the process from the environment and are transformed; they include raw materials, component parts, energy, data, and customers in need of service. Inventory – The total number of flow units present within process boundaries. Job Shop – A type of process architecture that uses flexible resources to produce low volumes of customized, high-variety products. Labor – Human resource assets, such as engineers, operators, customer service representatives, and sales staff. Manufacturing – The process of producing goods. Also called product operations.
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Network of Activities and Buffers – Process activities linked so that the output of one becomes an input into another, often through an intermediate buffer. Operations – Business processes that design, produce, and deliver goods and services. Outputs – Any tangible or intangible items that flow from the process back into the environment. Examples include finished products, processed information, material, energy, cash, and satisfied customers. Precedence Relationships – The sequential relationships that determine which activity must be finished before another can begin. Process – Any organization or any part of an organization that transforms inputs into outputs. Process Architecture - Process Control – The aspect of process management that is focused on continually ensuring that, in the short run, the actual process performance conforms to the planned performance. Process Cost – The total cost incurred in producing and delivering outputs. Process Design – The system of selecting the process architecture that best develops the competencies that will meet customer expectations. Process Flexibility – The ability of the process to produce and deliver desired product
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Test One Key Terms - Test One Key Terms Chapter One...

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