05-30 Ch 9 Organizational0

05-30 Ch 9 Organizational0 - 1 Chapter 9 Interracial...

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1 Chapter 9: Interracial Communication in the Context of Organizations I. Organizational Communication A. Immigration’s influence on organizational communication B. Definition: involves “exchanging messages to stimulate meaning within and between organizations and their environments” (Infante, Rancer, & Womack, 1990). . C. Seven Concepts (textbook) 1. Social Collectivity (a group of people) 2. where coordinated activities 3. achieve both individual and collective goals . 4. These activities provide a structure that enables organizational members to deal effectively with each other 5. within the larger organizational environment . 6. In terms of communication, it is a process that is (6) transactional (which involves two or more people interacting within that environment) 7. and symbolic (communication transactions represent or stand for other things on some level of abstraction) (Miller, 1999). II. Understanding Organizational Theories A. Classical Management Theory 1. Scientific Management Theory a. Frederick Taylor (1911) b. Definition – emphasis is how the work is being done in the workplace( accomplished) c. Six Principles (see text) pg. 182 2. Administrative Management Theory a. Henry Fayol (1916) b. Definition - (see text) – any organization that falls under this category strict change of communication among organizational member are an essential part of the company c. Principles 1. Mangers should use control
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