Mgop exam 3 rvw sheet - Review Sheet for Exam 3 Ch9 1. What...

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Review Sheet for Exam 3 Ch9 1. What is the difference between strategy and organizing? Strategy indicates what   needs to be done.  Organizing shows how   to do it. 2. What are the dimensions of organization structure? Vertical Dimension- Unity of Command    a subordinate should have only one  direct supervisor decision can be traced back from the subordinates who carry it out to the  manager who made it. Authority    The formal right of a manager to make decisions, give  orders, and expect the orders to be carried out. Line Authority entitles a manager to directly control the work of subordinates by hiring, discharging, evaluating, and rewarding them line managers hold positions that contribute directly to the strategic goals of the organization part of the chain of command Staff Authority the right to provide advice, recommend, and counsel line managers and others in the organization staff managers direct line managers Responsibility    the manager s duty to perform an assigned task. Accountability    the manager (or other employee) with authority and  responsibility must be able to justify results to a manager at a higher 
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level in the organizational hierarchy. Horizontal 3. What are the differences among centralization, decentralization, and formalization? Centralization    the location of decision authority at the top of the  organization hierarchy. Decentralization    the location of decision authority at lower levels in  the organization. Formalization    the degree of written documentation that is used to  direct and control employees. 4. What are the three forms of departmentalization? Functional Divisional Matrix 5. What are the advantages and disadvantages of the functional approach, divisional approach, and matrix approach? Functional Approach Advantages Decision authority is centralized at the top of the organization  hierarchy Career paths foster professional identity with the business function High degree of efficiency
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Economies of scale help develop specialized expertise in employees Disadvantages Communication barriers Conflict between departments Coordination of products and services is difficult Diminished responsiveness to customers  needs Employees identify with functional department goals and not organization  goals or needs of the customer Divisional Approach Advantages Coordination among different business functions Improved and speedier service Accountability for performance Development of general manager and executive skills Disadvantages Duplication of resources by two or more departments Reduced specialization in occupational skills Competition among divisions Matrix Approach Advantages Efficient utilization of scarce, expensive specialists
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This note was uploaded on 04/07/2008 for the course MGOPT 301 taught by Professor Trevino during the Spring '08 term at Washington State University .

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Mgop exam 3 rvw sheet - Review Sheet for Exam 3 Ch9 1. What...

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