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Unformatted text preview: ckage the freight or other negligent ―act of
the shipper‖ Extreme fragility, perishability, or similarly problematic ―inherent
nature of the goods‖ Maintain In-Transit Visibility manage key events as product moves across
the supply chain technology facilitates the ability to monitor product visibility tools must be linked to other
capabilities and processes to have an impact
on supply chain event management Monitor Service Quality analyze the outcome of all their
transportation strategy, planning, and
decision-making key requirement for service quality
monitoring is information Transportation Metrics Key Performance Indicators (KPIs) Can be used to evaluate Current performance versus historical results Internal goals
Carrier commitments Challenge lies in narrowing down metrics available to
monitor performance to a manageable number of
KPIs Primary categories of transportation KPIs include
service, quality, and efficiency Transportation Management Systems (TMS) Critical applications include the following: Routing and scheduling proper planning of delivery routes has a major
impact on customer satisfaction, supply chain
performance, and organizational success Load planning effective preparation of safe, efficient deliveries Exceptional planning software has pallet
positioning, weight distribution and cube
maximizing capacity Load tendering Status tracking Appointment scheduling Chapter 10 Supplement_U.S.
Logistics forecast by sector from
American Shipper Magazine...
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- Fall '12