QSO 355 Milestone 1.docx - Running head 3-1 Final Project...

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Running head: 3-1 Final Project Milestone One 1 3-1 Final Project Milestone One: Project Introduction, Overview, Tasks, and Resources Tara Beck Southern New Hampshire University
Milestone One 2 Table of Contents Introduction I. Project Overview A. Roles and Responsibilities B. Scope and Schedule II. Tasks A. Description B. Time C. Dependencies III. Resources A. Alignment B. Evaluation IV. Risk A. Sources B. Strategies V. Budget VI. Schedule
Milestone One 3 Introduction Purpose : A&D’s history shows that it is a very stable company overall but lacks when it comes to Online/E-Commerce. “In early May 2003 Johnson received an urgent message from the company’s CIO, Matt Webb. Webb asked Johnson to join him for a meeting with A&D’s senior managers to discuss taking over the company’s online store project” -Jeffery, page 2 (2019). Detailed bellow is plans for implementation of a strategy to help A&D increase online sales before the holidays. Background Information : A&D High Tech initially started in Lincoln, Nebraska where their main target group was small businesses. A&D supplied computer products, accessories, and provided service to customers. Jeffery mentions in his article that “Ted Walter started its first store in 1988. A&D’s made-to-order products were very innovative at the time, and were the first to be introduced in the personal computer industry… In 1999 A&D implemented its first enterprise resource planning (ERP) system, using software from J. D. Edwards. A&D opted to use J. D. Edwards primarily because its software could be customized to handle the thousands of parts that A&D
Milestone One 4 used for production” (page 2, 2019). A few years later, A&D realized how successful it was to implement the ERP, which resulted in more change within the company. Some of the other examples of changes implemented after ERP were improving its systems in handling the supply chain, payment process, customer relationship management (CRM), and order management. Overall, after all of these changes were made, A&D noticed a dramatic change in costs as well as a significant return on investment on its supply chain and data warehousing projects. In the end, after noticing the beneficial aspects of these changes, A&D needs to focus heavily on the next big thing which is having the ability to operate on online store. Project Approach : In 2002, Ted Walter and Jeff White (VP of sales) decided to give the company the go ahead to implement this change of having the capability to have an online store. “One of the first decisions Webb faced was “build vs. buy.” A custom-developed program would allow A&D the

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