6209AvayaAvaya Aura(R) Contact Center CCT and Multimedia Implementation
Answer: A, C QUESTION: 46 When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server? A. Contact Center Manager Server (CCMS) B. CCMA C. License Manager D. Contact Center Multimedia (CCMM) Answer: A QUESTION: 47 A technician has installed Contact Center Multimedia (CCMM) in the contact center and will use Avaya Aura Agent Desktop (AAAD) to respond to customer e-mail contacts. Which three e-mail features are available in the AAAD? (Choose three).