Avaya-Aura-Contact-Center-CCT-and-Multimedia-Implementation-(6209).pdf - Avaya 6209 Avaya Aura(R Contact Center CCT and Multimedia Implementation

Avaya-Aura-Contact-Center-CCT-and-Multimedia-Implementation-(6209).pdf

This preview shows page 1 - 3 out of 5 pages.

6209 Avaya Avaya Aura(R) Contact Center CCT and Multimedia Implementation
Image of page 1
Answer: A, C QUESTION: 46 When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server? A. Contact Center Manager Server (CCMS) B. CCMA C. License Manager D. Contact Center Multimedia (CCMM) Answer: A QUESTION: 47 A technician has installed Contact Center Multimedia (CCMM) in the contact center and will use Avaya Aura Agent Desktop (AAAD) to respond to customer e-mail contacts. Which three e-mail features are available in the AAAD? (Choose three).
Image of page 2
Image of page 3

You've reached the end of your free preview.

Want to read all 5 pages?

  • Fall '16
  • Mohammad Alizadeh

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture