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Unformatted text preview: Chapter 9: Electronic Commerce Software TRUE/FALSE 1. Because of software scalability, a high-traffic electronic commerce site, with thousands of catalog in- quiries each minute, can use the same software as a small online shop selling a dozen items. ANS: F PTS: 1 REF: 399 2. The type of electronic commerce software an organization needs depends on several factors, with size and budget being the primary drivers. ANS: T PTS: 1 REF: 399 3. Because of the cost of the technology involved, creating an online store can be much more expensive than building a chain of retail stores. ANS: F PTS: 1 REF: 399 4. All electronic commerce solutions must at least provide a catalog display, shopping cart capabilities, and transaction processing. ANS: T PTS: 1 REF: 399 5. Web stores often do not use the same department names as their physical counterparts. ANS: F PTS: 1 REF: 400 6. Good sites give buyers alternative ways to find products. ANS: T PTS: 1 REF: 402 7. Large sites with many products can provide a search engine that allows customers to enter descriptive search terms so that they can quickly find the Web page containing what they want to purchase. ANS: T PTS: 1 REF: 402 8. Shopping cart software at some Web sites allows the customer to fill a shopping cart with purchases, put the cart in virtual storage, and come back days later to confirm and pay for the purchases. ANS: T PTS: 1 REF: 404 9. The database MySQL is not open source software. ANS: F PTS: 1 REF: 408 10. Most of the cost of middleware is not the software itself, but the consulting fees needed to make the software work in a given company. ANS: T PTS: 1 REF: 409 11. Page-based systems are inappropriate choices for small and midsize Web sites. ANS: F PTS: 1 REF: 410 12. ValueWeb is an example of a commerce service provider. ANS: T PTS: 1 REF: 415 13. Yahoo! offers a wide range of Web-hosting and electronic commerce services for companies of all sizes. ANS: T PTS: 1 REF: 415 14. Today, the main mall-style CSP that remains in business is eBay Stores. ANS: T PTS: 1 REF: 416 15. Midrange software traditionally does not offer connectivity to database systems that store catalog in- formation. ANS: F PTS: 1 REF: 419 16. In Intershop Enfinity, management and editing of a storefront are done through a Web browser. ANS: T PTS: 1 REF: 419 17. Buying and using midrange electronic commerce software is less expensive than using a CSP. ANS: F PTS: 1 REF: 419 18. IBM WebSphere Commerce Professional Edition can only be used for business-to-business applica- tions. ANS: F PTS: 1 REF: 419 19. One of the advantages of IBM WebSphere is that no programming experience is required to use the software, since it is entirely GUI based....
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- Spring '11
- World Wide Web, Customer relationship management, Web server, Web hosting service