This preview shows page 1. Sign up to view the full content.
Unformatted text preview: ing elements that define fair process:
1. Engagement. Engagement means involving individuals in the strategic decisions that affect them,
asking for their input, and allowing them to refute the merit of one another’s ideas and assumptions.
Engagement communicates management’s respect for individuals and their ideas. It sharpens
everyone’s thinking and builds better collective wisdom. The result is better strategic decisions and
greater commitment from the entire organization in executing Blue Ocean Strategy.
2. Explanation. Explanation means that everyone involved and affected should understand why final
strategic decisions are made as they are. An explanation of the thinking behind decisions makes
people confident that managers have considered their opinions and have made decisions impartially in
the overall interests of the company. An explanation allows employees to trust management’s
intentions even if their own ideas have been rejected. It also serves as a powerful feedback...
View Full Document
This note was uploaded on 10/21/2012 for the course ECON 45 taught by Professor Mikel during the Spring '12 term at Art Institute of Atlanta.
- Spring '12