chap 1 - Management the effective and efficient attainment...

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Management – the effective and efficient attainment of organizational goals through planning, organizing, leading, and controlling organizational resources organization – a goal-directed and deliberately structured social entity organizational effectiveness – the degree to which the organization achieves a stated goal organizational efficiency – refers to the amount of resources used to achieve an organizational goal. Efficiency is the use of minimal resources – raw materials, money, and people – to produce a desired volume of output. Performance – the attainment of organizational goals by efficiently and effectively using resources Role – a set of expectations for a manager’s behavior Learning organization – can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to experiment, change, and improve continuously, thus increasing its capacity to grow, learn, and achieve its purpose e-business – refers to the work an organization does by using electronic linkages
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chap 1 - Management the effective and efficient attainment...

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