CODE OF CONDUCT

Hilton Worldwide
7930 Jones Branch Drive
McLean, VA 22102
United States
Team Members,
How the world perceives Hilton Worldwide and our hotels is the key to our past, present and future success,
and every one of our Team Members is personally responsible for creating a culture focused on our Values
of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now. Our Team Members are the key to
upholding Hilton Worldwide’s reputation as the preeminent global hospitality company and fulfilling our
commitment to these Values.
The Hilton Worldwide Code of Conduct holds us to the highest ethical standards, particularly during
challenging situations. The Code applies to all Team Members at our corporate offices as well as our owned
and managed properties worldwide, ensuring a globally consistent culture of integrity.
Thank you for reviewing and living by the Code of Conduct as we collectively further our Vision
to “fill the earth with the light and warmth of hospitality.”
Sincerely,
Chris Nassetta
President & Chief Executive Officer
Hilton Worldwide
CODE OF CONDUCT

WHO WE ARE
Our Vision
To fill the earth with the light and warmth of hospitality.
Our Mission
We will be the preeminent global hospitality company — the first choice of guests,
Team Members and owners alike.
Our Values
Hospitality
We are passionate about delivering exceptional guest experiences.
Integrity
We do the right thing, all the time.
Leadership
We are leaders in our industry and in our communities.
Teamwork
We are team players in everything we do.
Ownership
We are the owners of our actions and decisions.
Now
We operate with a sense of urgency and discipline.
CODE OF CONDUCT

TABLE OF CONTENTS
CODE OF CONDUCT

CULTURE
OF INTEGRITY
The reputation of Hilton and each of our Hotels is the key to
our past, present and future success. We are each personally
responsible for acting with integrity in order to both enhance
Hilton’s reputation and maintain a healthy work environment.
Integrity means doing what’s right, all the time, and encouraging
those around us to do the same.
This Code of Conduct provides guidance about how we all must
work together to maintain the highest ethical standards in the
hospitality business. It describes some of the most important
standards that we all must follow. It discusses how to report
concerns and seek guidance. And, most importantly, it describes
our unwavering commitment to integrity and conducting our
business in compliance with the law. This culture of integrity
that governs our interactions with each other, our guests, our
business partners, and the communities where we operate is the
key to our Mission to be the preeminent hospitality company.

CULTURE OF INTEGRITY
WHO MUST FOLLOW
THIS CODE OF CONDUCT?


You've reached the end of your free preview.
Want to read all 27 pages?
- Summer '20
- Kenny
- Business, Law, Management, Hilton Worldwide, Hilton Hotels