SITXMGT501Establish and Conduct BusinessRelationshipsAssignment 2Student: Yu Chun Lin (Vicky)ID: 9990
Business Ethical IssueHEADLINE: UNITED AIRLINES PASSENGERDRAGGED OFF OVERBOOKED FLIGHT TO MAKEROOM FOR EMPLOYEESOn April 9, 2017, O'Hare Airport Security Officers forcibly removedpassengerDavid Dao, a doctor, from United Express Flight 3411, afterDao refused to leave the aircraft as airline staff insisted.The airline was trying to make room for four of its employees on theSunday evening flight to Louisville, Kentucky.At beginning, Unitedoffered $US400 and then $US800 in vouchers and a hotel stay forvolunteers to give up their seats.When no-one volunteered, a Unitedmanager came on the plane and announced that 4 passengers would bechosen at random for involuntary removal from the flight.Dr. Dao wasthe only one of them who resisted to leave.He told the manager he wasa doctor who needed to see patients in the morning.The airport officers
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United Airlines,Avianca,Delta Air Lines,Continental Airlines