CHCMGT005 Topics and assessments.docx - CHCMGT005...

This preview shows page 1 - 2 out of 71 pages.

CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT005 - Topic 1 Monitor welfare of colleagues Topic 1: Monitor welfare of colleagues Health and community service workers often deal with situations that are complex and challenging. They are particularly vulnerable to work-related stress and potential burnout. Supervisors must know how to identify risks to wellbeing and offer appropriate support to protect colleagues from psychological injury. Where issues develop they need to have strategies in place to assist recovery and rehabilitation. In this topic you will learn how to: 1A Monitor stress and emotional wellbeing, and take action where issues arise 1B Acknowledge, accept and identify diverse needs of colleagues 1C Identify and use performance standards to monitor stress and emotional wellbeing 1D Use self-assessment and reflective behaviour strategies to monitor performance 1E Seek and act on formal and informal performance feedback 1F Plan to identify and develop proposals to support areas of need within the organisation 1A Monitor stress and emotional wellbeing, and take action where issues arise The role of the supervisor is to provide emotional as well as administrative and educational support. You need to make sure that the safety of people with support needs and workers (as well as your own safety) is protected at all times You must be able to recognise when a worker is unwell, not working safely or at risk of physical, psychological or emotional harm. Become familiar with your organisation’s policies and understand your responsibilities and legislation on issues affecting health and wellbeing. Continually update your knowledge and awareness of best practice standards for avoiding or dealing with psychological injury and mental health issues. Topic 1 -> Section A -> Page 1 Stress and wellbeing in Australian workplaces The Australian Psychological Association’s 2014 Stress and Wellbeing survey found that up to 44 per cent of Australian workers experience workplace stress. Work problems have a huge influence on mental health and wellbeing. Stress and low morale at work can lead to reduced productivity, burnout and safety risks for workers and the people they work with. Preventing workplace injury and illness is an obligation under work health and safety (WHS) legislation. Topic 1 -> Section A -> Page 2 Rights and responsibilities Under WHS legislation, the term ‘persons conducting a business or undertaking’ (PCBU) is used to describe a range of individuals including employers, a principal contractor or a person with management or control of a workplace. Both the PCBU and workers have WHS rights and responsibilities, based on the concept of duty of care.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture