Chapter 7 Motivation Concept (syllabus chapter 5 ( part 1) 1. Motivation is defined as the process that account for an individual’s intensity, direction, and persistence of effort forward attaining a goal. E) Motivation 2. The persistence dimension of motivation measures how long a person can maintain effort. B) persistence 3. The intensity element of motivation describes how hard a person tries. D) Intensity 4. Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, think, and other bodily needs? B) physiological The church you go to every Sunday is made up of people who have very different lifestyles and are a different stage in their life. Joanna is a 23-year-old, singer parent who works for minimum wage and shifts from motel to motel for accommodation. Josephine is a single, 45-year-old woman who earns decent salary and has few interests and friends outside her office. Jonathan is 60 years old, extremely wealthy, has a loving family, and enjoys his work. You have decided to apply Maslow’s hierarchy of needs to determine what motivations each of these individuals. 5. Which of following needs would most likely motivate Joanna? C) physiological 6. Which of following needs would most likely motivate Josephine? A) social 7. Which of the following needs would motivate Jonathan the most? D) self-actualization 8. According to Maslow’s hierarchy of needs, which of the following is a lower-order need? B) safety 9. If we consider Maslow’s hierarchy of needs in the content of Japan, Greece, and Mexico, where uncertainty-avoidance characteristics are strong then security needs would be on top of the hierarchy. B) security 10. Which of the following needs in Maslow’s hierarchy refers to the drive to become what one is capable of becoming? B) self-actualization 11.Why is Maslow’s theory criticized? B) There is little evidence that needs are structured or operate in the way it describes. 12. According to Douglas McGregor’s Theory Y, a manager assumes that employees learn to accept responsibility .
C) learn to accept responsibility 13. If Alberta is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit? C) She will strictly control all the details of any project she is managing. 14. The two-factor theory is also called motivation-hygiene theory. E) two factor 15. Which of the following theories proposes the idea of a dual continuum? C) two factor theory 16. According to the two-factor theory, -----D) the aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 17. Which of the following is a motivational factor, according to Herzberg’s two-factory theory? B) recognition
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