CA-Service-Desk-Manager-r12-Professional--(CAT-180).pdf -...

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CAT-180CA-TechnologiesCA Service Desk Manager r12 Professional(R)
Answer:CQUESTION:36If you want to take advantage of the new roles in CA Service Desk rl2, what do youneed to do?D
QUESTION:37Which language are macros related to Service Level Agreements (SLAs) written in?C
QUESTION:38Which statement about the CA Service Desk Universe is TRUE?
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Term
Fall
Professor
Mohammad Alizadeh
Tags
Want, Service level agreement

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