Training Session for Policy Implementation,number 4.docx - 1 Training Session for Policy Implementation Susie Mayo Capella University NHS FP-6004 Health

Training Session for Policy Implementation,number 4.docx -...

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1 Training Session for Policy Implementation Susie Mayo Capella University NHS FP-6004 Health Care Law and Policy Dr. Kathryn Rudd November 2020
2 Training Session for Policy Implementation For Mercy Medical Center(MMC) to successfully implement sound policy and procedures for the diabetes clinic, we must first educate the clinic staff regarding the foot exam metrics and the Importance of the patients receiving this care. Mercy Medical Center will provide specific staff educational training and patient surveys to increase patient visits, promote new patient referrals, and improve the quality of care to these patients. Today I will be going over a brief overview of the training agenda to explain the new policies and guidelines. Evidence-Based Strategies There is more involved in implementing practice policy change than only utilizing evidence-based practice(EBP) strategies(Kueny et al., 2015, para. 6). Kueny et al. (2015) state, "there is a necessity for a combination of supportive leadership, a workplace culture that educates and empowers nurses and ways to measure whether patient outcomes are improved through EBP" (para.6). The first step to obtaining buy-in from the clinic staff is communicating well with employees, holding their attention and trust, and offering active listening. Clinic leadership will develop an anonymous associate opinion survey for all clinic staff to assess their leadership support views, role understanding, knowledge of the declining metric, and decreased new patient visits. The three office staff members, our two nurses aides, six clinic nurses, the diabetic educator, and the pharmacist, will be provided the survey. Including staff gives them a voice and helps them feel valued, included, and free to express and offer suggestions when met with respect, and this displays a commitment of leaders to the staff and will encourage an ethical practice through ethical leadership(Schick-Makaroff and Storch,2019).
3 Impact of New Policy and Practice Guidelines The anonymous associate opinion surveys will be evaluated by hospital leadership unaffiliated with the clinic. Once survey results are examined, clinic leadership will conduct a staff meeting after clinic hours to discuss the results, and based on staff feedback; they will determine future meetings. The clinic leadership will enlist the MMC education department to develop culturally ethical educational materials for staff to be done now and annually. As we

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