Assignment # 7.docx - MAJOR BARRIERS OF EFFECTIVE...

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MAJOR BARRIERS OF EFFECTIVE COMMUNICATION? 1 MAJOR BARRIES OF EFECTIVE COMMUNICATION ORGANIZATION BEHAVIOR/BUS1021
MAJOR BARRIERS OF EFFECTIVE COMMUNICATION? 2 Introduction Communication is one of the most important functions of management in any organization. This can be oral or written and it is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. Good and effective communication is required for good human relations but also for successful management and employee relations. (Bisen, V 2009) However, there can be many communication barriers that can slow or interfere with effective communication these will be discussed on this paper, as well as the effects it may have the workplace. Communication Barriers Filtering This refers to a sender manipulating information so that the receiver will see it as more favourably. For example, a message sender sees the world through one set of filters experiences and values and the receiver sees it through a different set of filters. The more vertical levels in the organization’s hierarchy, the more opportunities there are for filtering. Some filtering will occur wherever there are status differences. Factors such as fear of conveying bad news, for example employees might tell their boss what they want to hear therefore altering upward communications (Langton, Robbins & Judge, 2019). Selective Perception This means the receivers in the communication process selectively sees and hears based on their needs. There are many factors that may influence selective perception these can be motivations, experience, background, and other personal characteristics.

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