Chapter 16

Chapter 16 - they were negligent Alternative dispute...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 16 Deceptive advertising – manufacturers may not make false of misleading claims about their own product or a competitors product. Product liability – legal responsibility of a firm for injuries caused by something it made or sold Strict liability – courts held manufacturers responsible for product injuries whether or not
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: they were negligent Alternative dispute resolution – a professional mediator works with both sides to negotiate a settlement to avoid going to court Quality management – measures taken to assure quality in products and services...
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online