Chapter 16

Chapter 16 - they were negligent Alternative dispute...

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Chapter 16 Deceptive advertising – manufacturers may not make false of misleading claims about their own product or a competitors product. Product liability – legal responsibility of a firm for injuries caused by something it made or sold Strict liability – courts held manufacturers responsible for product injuries whether or not
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Unformatted text preview: they were negligent Alternative dispute resolution a professional mediator works with both sides to negotiate a settlement to avoid going to court Quality management measures taken to assure quality in products and services...
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