CHCYTH004 Respond to Critical Situations NEW.docx - CHCYTH004 Respond to Critical Situations Assessment 1 Written Questions 1 When critical incidents

CHCYTH004 Respond to Critical Situations NEW.docx -...

This preview shows page 1 - 3 out of 5 pages.

CHCYTH004 Respond to Critical Situations; Assessment 1: Written Questions 1. When critical incidents arise, workers must defuse the situation through the use of strategies that will prevent or minimise harm. What are 10 of the protocols that they should follow? When critical incidents arise, the 10 protocols that workers should follow to prevent or minimize harm are; Remain calm and project confidence. Communicate effectively. Be discreet. Respect the client’s rights and choices. Remember that your personal safety is your first concern. You have a responsibility to keep others safe as far as reasonable Warn and inform other people of danger. Remove any objects that could cause or be used to harm others. Not be aggressive, violent or harm others. You have the right to protect yourself from being harmed by other people, only using the lease amount of force necessary to do so. 2. What is duty of care? What does duty of care require of professionals working with vulnerable people? Are workers required to intervene in incidents where their own safety is jeopardised? As a worker, your duty of care is your legal duty to take reasonable care to avoid others being harmed. You must take steps to identify risks; as in any reasonable likely harmful effects of yours or other people’s actions and inactions to vulnerable people. If you identify a reasonably likely risk of harm, you must take reasonable care in response, taking reasonable care recognises that you have limited resources and limited ability to protect vulnerable people from harm. An important part of duty of care involves making reasonable assumptions about what might or might not be potentially dangerous to the safety and wellbeing of vulnerable people. If workers feel that they will be at risk by intervening, they should not
become involved, but maintain supervision of the scene from a safe distance.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture