Fall 07 Final Study Guide

Fall 07 Final Study Guide - Persuasive public speaking...

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Com 110 Fall 2007 Final Study Guide Format: 1-15 true/false, 16-39 multiple choice, 40-44 matching, 45-50 Toulmin outline Each question is worth 2 points. Ch 14 Communication in Groups Characteristics of groups Group norms and roles (task, maintenance, disruptive) Leadership Meetings in groups (reflective thinking) Ch 15 Listening and Critical Thinking Process of listening Barriers to listening Types of listening Critical listening and critical thinking Improving your listening Evaluating messages using critical listening Ch 16 Building Arguments Toulmin Argument Model Ethos, Pathos, Logos Fallacies Ch 17 Understanding Persuasive Principles
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Unformatted text preview: Persuasive public speaking (credibility) Claims of fact, value, policy (organizational patterns) Burdens of proof Ch 19 Using Communication in the 21 st Century Communicating in a Democracy Use Communication for the common good Consuming messages Managing Conflict Outline Conflict and sources of conflict Advantages of conflict Groupthink and avoiding groupthink Managing Conflict Conflict Grid Considering Multiple Perspectives Outline Culture & Co-culture Ethnocentrism, Cultural Relativism, Stereotyping Cultural Characteristics Strategies for improving intercultural communication...
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This test prep was uploaded on 04/07/2008 for the course COM 110 taught by Professor Soloman during the Spring '08 term at Illinois State.

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Fall 07 Final Study Guide - Persuasive public speaking...

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