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E-COMMERCEASSIGNMENT #2CASE STUDY“CISCO System Architecture:ERP and Web enabled IT”Finance and Investors GroupProblem Statement:•How to develop a new Hybrid product with the speed and efficiency of router and the precision of the telephone switchAntecedents of the problem were Internal software systems were not able to accommodate the growth.The Cisco’s legacy environment failed. Due to which Central database became corrupted and the company was shut down for two days (January 1994).Slow mainframe computers which do not meeting modern day needs.Vision:Pioneer “New World Network” where voice calls are freeMission:Internet experts: the Global Internet CompanyObjective: Become lead architect and provider for new Internet-based infrastructure Change the way companies and industries operateERP implementationGlobal Intranet developmentExtranet developmentPossible solutions were optimal performance- to create a structure that integrated the hall mark of efficiencyprovider for new Internet-based infrastructure, Cisco ultimate focus is on customer ‘dedication to customer success’ ERP implementation.
E-shopDoing business through website Value Chain Service Provider•Customer Self service (Business to Customers)•CEC- Cisco employee connection•Automating supply chain – integrating suppliers via single enterprise, direct fulfillment and dynamic replenishment to cater to changing market demands +customer needsVirtual Business Community•User friendly interface, user publishes , subscribes- contributes information required to do business with Cisco•A web-based customer portal enables customers to configure network