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Unformatted text preview: eeling in a giv en s ituation.
Soc ial s k ills : A pers on's ability to enter and s us tain pos itiv e interpers onal relations hips .
Studies s how that y our EQ is ev en more of an indic ator of high work performanc e than y our IQ. So as managers , what does this mean
for us ? Can we teac h thes e traits to our employ ees ? Probably not, at leas t not without great time and ex pens e, but we c an s c reen for
them during the rec ruitment/hiring proc es s . We c an als o fos ter an organiz ational c ulture that rewards thes e traits ; admittedly , this is
eas ier s aid than done. Em ployee Motivation and Perform ance
The s tudy of motiv ation is one area of management in whic h the underly ing theory is
v ery important. This is a s ignific ant c onc ept bec aus e it really applies to our whole
liv es , not jus t to managing a s ubordinate.
Motivation vs. Morale
Firs t of all, let's talk about what motiv ation is n't. It is important to unders tand the
differenc e between motiv ation and morale they are not s y nony ms .
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- Spring '13