Avaya-Proactive-Contact-Implementation-and-Maintenance-(3303).pdf

3303
Avaya
Avaya Proactive Contact Implementation and(R) Maintenance

QUESTION: 68
Which two statements describe what the LATELIST/LATEMARK feature does?
(Choose two.)
A. Retain historical calling statistics for the last five attempts on each phone on
consecutive day'sdownloads (e.g. date and time of call and completion code).
B. Mark duplicate records as unable to be called.
C. Retain the ENTRYDATE field on consecutive day's downloads, and if desired, mark a
record un-callable after x days on the system.
D. Retain recall configuration data set on account on consecutive day's download.
E. Copy missing records from the prior day's calling list to the newly downloaded calling
list.
Answer: A, D
QUESTION: 69
Which command would you run to check that the link to a "Time Server" is functioning
and is stable?
A. ntpstat
B. ethtool eth0
C. ethtool eth1
D. netstat -r
Answer: D
QUESTION: 70
A system operator finds that many records are being released on the system as
completion code 04. Which feature should be used to determine if specific lines are
having a problem?
A. PIF Report
B. Event Monitor
C. List Distribution
D. PC Analysis Extract
Answer: D
QUESTION: 71
Which statement is accurate regarding Avaya Proactive Contact Supervisor?
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A. Supervisor includes the following tools: Monitor, Internet Monitor, Editor, Analyst,
Health Manager and Role Editor.