1. Walmart Live Well - Associate How to Guide.pdf - Walmart...

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Walmart Live Well How to Guide for Associates May 2020 All copyrights, trademarks, other intellectual property and materials are owned, controlled or licensed by Walmart Canada Corp. and are protected by Canadian and international trademark and copyright laws.
1 Walmart Live Well – How to Guide for Associates Table of Contents Introduction ............................................................................................................................................ 2 Using the Phone Line .............................................................................................................................. 2 Using the Website ................................................................................................................................... 2 Navigating the Home Page ..................................................................................................................... 3 Reporting an Absence ............................................................................................................................. 3 Requesting a Leave of Absence ............................................................................................................... 7 Viewing Absences/Leave Requests ....................................................................................................... 10 Helpful Resources ................................................................................................................................. 10
2 Walmart Live Well – How to Guide for Associates Introduction Walmart hourly associates can use this guide to learn how to manage their absences using the Walmart Live Well Absence Reporting Line or Website. You can report absences over the phone or on the website. Both options can be accessed from anywhere, at any time. Using the Phone Line 1. Call 1-833-WAL-WELL (1-833-925-9355) 2. Enter your Walmart Identification Number (WIN) . Your WIN can be found on your paperless pay stub. 3. Enter your Date of Birth. 4. Follow the prompts. Using the Website 1. Go to walmartlivewell.ca 2. Enter your Walmart Identification Number (WIN) . Your WIN can be found on your paperless pay stub. 3. Enter your Last Name . 4. Enter your Date of Birth by clicking the arrow to access the drop-down menu in the calendar. 5. Click Log In . NOTE: DO NOT share your login information. You are responsible for all reports made on your account. If you have any issues logging in, email [email protected] or call 1-833-WAL- WELL (1-833-925-9355) . You will have 3 attempts to validate your identity using your WIN and Date of Birth.
3 Walmart Live Well – How to Guide for Associates Navigating the Home Page From the Home Page, you can: 1. Report an Absence – For absences 5 days and under (Not applicable for Salaried SSC and Salaried Logistics & Fleet Associates) 2. Request a Leave of Absence – For absences greater than 5 days (Not applicable for Salaried SSC and Salaried Logistics & Fleet Associates) 3. View Absences/Leave Requests 4. Access Helpful Resources NOTE: You can click Home at any time to return to the main menu.

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