Artificial intelligence researchers have been working

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Unformatted text preview: a positive response to the e-mail received from Surf ’s Up buyer Ronald Draeger, who says he fell in love with the Paradise clothing concept while on a surfing trip to Maui. Let him know he’ll have a temporary exclusive and that you’ll be sending a credit application and other materials by snail mail. His e-mail address is [email protected] E-Mail SKILLS 17. Auto-talk: E-mail messages for Highway Bytes computers to send automatically. You are director of customer services at Highway Bytes, which markets a series of small, handlebarmounted computers for bicyclists. These Cycle Computers do C/M/Y/K DESIGN SERVICES OF M09_BOVE5352_09_SE_C08.QXD 248 PART 3 5/17/07 12:59 PM Page 248 Crafting Brief Messages everything, from computing speed and distance traveled to displaying street maps. Serious cyclists love them, but your company is growing so fast that you can’t keep up with all the customer service requests you receive every day. Your boss wants not only to speed up response time but also to reduce staffing costs and allow your technical experts the time they need to focus on the most difficult and important questions. You’ve just been reading about...
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