Unformatted text preview: a positive response to the e-mail received from
Surf ’s Up buyer Ronald Draeger, who says he fell in love with the
Paradise clothing concept while on a surfing trip to Maui. Let him
know he’ll have a temporary exclusive and that you’ll be sending
a credit application and other materials by snail mail. His e-mail
address is [email protected] E-Mail
17. Auto-talk: E-mail messages for Highway Bytes computers to
send automatically. You are director of customer services at
Highway Bytes, which markets a series of small, handlebarmounted computers for bicyclists. These Cycle Computers do C/M/Y/K DESIGN SERVICES OF M09_BOVE5352_09_SE_C08.QXD 248 PART 3 5/17/07 12:59 PM Page 248 Crafting Brief Messages everything, from computing speed and distance traveled to displaying street maps. Serious cyclists love them, but your company
is growing so fast that you can’t keep up with all the customer service requests you receive every day. Your boss wants not only to
speed up response time but also to reduce staffing costs and allow
your technical experts the time they need to focus on the most difficult and important questions.
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- Fall '12
- E-mail, Instant messaging, positive messages, ConAgra Foods, Information and Action, PHNJ B&E