Because readers receiving these messages will

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: ositive messages Strategy for Routine Replies and Positive Messages Like requests, routine replies and positive messages have an opening, a body, and a close. Because readers receiving these messages will generally be interested in what you have to say, you’ll usually use the direct approach. Place your main idea (the positive reply or the good news) in the opening. Use the body to explain all the relevant details, and close cordially— perhaps highlighting a benefit to your reader. Use the direct organizational plan for positive messages. Start with the Main Idea By opening your routine and positive messages with the main idea or good news, you’re preparing your audience for the detail that follows. Try to make your opening clear and concise. Although the following introductory statements make the same point, one is cluttered with unnecessary information that buries the purpose, whereas the other is brief and to the point: INSTEAD OF THIS I am pleased to inform you that after careful consideration of a delightfully talented pool of applicants, our human resources committee has recommended you for appointment as a fi...
View Full Document

This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.

Ask a homework question - tutors are online