This preview shows page 1. Sign up to view the full content.
Unformatted text preview: rs, and other contact information, you help your readers
Conclude your message by sincerely expressing your goodwill and appreciation. However, don’t thank the reader “in advance” for cooperating. If the reader’s reply warrants a PN 216 C/M/Y/K DESIGN SERVICES OF M09_BOVE5352_09_SE_C08.QXD 5/30/07 3:24 PM Page 217 C HAPTER 8 ✓ Writing Routine and Positive Messages 217 CHECKLIST: Writing Routine Requests A. State your request up front.
• Write in a polite, undemanding, personal tone.
• Use the direct approach, because your audience will
probably respond favorably to your request.
• Be specific and precise in your request.
B. Explain and justify your request.
• Justify the request or explain its importance.
• Explain any potential benefits of responding. • Ask the most important questions first.
• Break complex requests into individual questions that
are limited to only one topic each.
C. Request specific action in a courteous close.
• Make it easy to comply by including appropriate
View Full Document
This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.
- Fall '12