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Unformatted text preview: ents of each
customer (the new release
continues from here) highlight the contribution of networking spet Julienne Marks, who worked
for 12 straight hours to reconnect our Internet service. If I can serve as a
reference in your future sales activities, please do not hesitate to ask. Offering Condolences In times of serious trouble and deep sadness, well-written condolences and expressions of sympathy can mean a great deal to people who’ve experienced
loss. Granted, this type of message is difficult to write, but don’t let the difficulty of the task
keep you from responding promptly. Those who have experienced a health problem, the
death of a loved one, or a business misfortune appreciate knowing that others care.
Open a condolence message with a brief statement of sympathy, such as “I was deeply
sorry to hear of your loss,” in the event of a death, for example. In the body, mention the
good qualities or the positive contributions made by the deceased. State what the person
meant to you or your colleagues. In closing, you can offer your condolences and your...
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- Fall '12