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Unformatted text preview: ke care not to “toot your own horn” as the manager of the PR
department, and use the opportunity to compliment the rest of
the company for designing and producing such an innovative
23. Intercultural condolences: Letter conveying sympathy at
IBM. You’ve been working two years as administrative assistant to
J. T. “Ted” Childs, Jr., vice president of global workforce diversity C/M/Y/K DESIGN SERVICES OF M09_BOVE5352_09_SE_C08.QXD 250 PART 3 5/17/07 12:59 PM Page 250 Crafting Brief Messages at IBM in Armonk, New York. Chana Panichpapiboon has been
with Childs even longer than you have, and, sadly, her husband
was killed (along with 19 others) in a bus accident yesterday. The
bus skidded on icy pavement into a deep ravine, tipping over and
crushing the occupants before rescue workers could get to them.
You met Surin last year at a company banquet. You can still
picture his warm smile and the easy way he joked with you and
others over chicken Florentine, even though you were complete
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.
- Fall '12