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Unformatted text preview: d courteously. DESIGN SERVICES OF M09_BOVE5352_09_SE_C08.QXD 230 PART 3 5/17/07 12:59 PM Page 230 Crafting Brief Messages Communication Miscues
When Recommendation Letters Lead to Lawsuits
Recommendation letters are classified as routine messages,
but with all the legal troubles they can get employers into
these days they’ve become anything but routine. Over the
years, employees have won thousands of lawsuits that charged
former employers with defamation related to job recommendations. In addition to charges of defamation—which can be
successfully defended if the “defamatory” statements are
proven to be true—employers have been sued for retaliation
by ex-employees who believed that negative letters were written expressly for purposes of revenge. And as if that weren’t
enough, employers have even sued each other over recommendation letters when the recipient of a letter believed the
writer failed to disclose important negative information.
No wonder many companies now refuse to divulge anything more than job titles and dates of employment. But even
that doesn’t always solve the probl...
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.
- Fall '12