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Unformatted text preview: plan to expand beyond water bioremediation solutions into other
landscaping products? Please let us hear from you by February 15. Closes with a polite request
and a specific answer deadline A more complex request might require not only greater detail but also information on
how responding will benefit the reader.
Sometimes you may need to reestablish a relationship with former customers or suppliers. In many cases, when customers are unhappy about some purchase or about the way
they were treated, they don’t complain; they simply stay away from the offending business.
Thus, a letter of inquiry might encourage customers to use idle credit accounts, offering
them an opportunity to register their displeasure and then move on to a good relationship.
In addition, a customer’s response to such an inquiry may give you insights into ways to improve your products and customer service. Even if they have no complaint, customers still
welcome the personal attention. The purpose of some routine
requests to customers is simply to
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.
- Fall '12