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gather whatever information your audience needs to know. Even something as simple as a
team meeting can involve dozens of details, from presentation setups to lunch arrangements
to parking. Including all necessary information the first time saves you and your audience
the time and trouble of additional messages to fill in the gaps. Third, select the right medium
for the message and the audience. Both routine and positive messages are often sent via email or instant messaging today, but printed memos, letters, and other media are used in
some instances. Fourth, organize your information effectively. This task includes defining
your main idea, limiting your scope, selecting a direct or an indirect approach, and outlining your content. Throughout this chapter, you’ll learn more about performing all four of
these tasks for a variety of routine and positive message types. Even simple messages can benefit
from thoughtful planning. Step 2: Write Your Message
Start by adapting your approach to your audience. Be...
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.
- Fall '12