Too many disgruntled workers have committed too many

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Unformatted text preview: hs, and so on. Your boss also asked you to make it clear that abusive behavior will be reprimanded, so include that point in a tactful way.15 ROUTINE REPLIES 13. Temper, temper: E-mail to Metro Power employees about technology failures. This is the third time in two months that your company, Metro Power, has had to escort an employee from the building after a violent episode. Frankly, everyone is a little frightened by this development. As a human resources administrator, you have the unhappy task of trying to quell the storm. Metro Power rarely fires employees, preferring to transfer them to new responsibilities, which may either draw out their finer points (and prove better for everyone in the long run) or help them decide to seek greener pastures. But in three cases, you had no choice. In one incident, a man punched out his computer screen after the system failed. In another, a man threw his keyboard across the room when he couldn’t get access to the company’s intranet. And in a third incident, a woman kicke...
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.

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