When writing routine messages use the direct approach

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Unformatted text preview: n your team’s conclusions. SUMMARY OF LEARNING OBJECTIVES 1 2 Apply the three-step writing process to routine and positive messages. Even though routine messages are usually short and simple, they benefit from the threestep writing process. Planning routine messages may take only a few moments to (1) analyze your purpose and audience, (2) investigate your readers’ needs and make sure that you have all the facts to satisfy them, and (3) adapt your message to your audience through your choice of medium and your use of the “you” attitude. When writing routine messages, use the direct approach, as long as your readers will be positive (or neutral) and have minimal cultural differences. Completing routine messages means making them as professional as possible by (1) revising for clarity and conciseness, (2) selecting appropriate design elements and delivery methods, and (3) careful proofreading. Outline an effective strategy for writing routine requests. When writing a routine request, open by stating your specific request. At the...
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This note was uploaded on 03/24/2013 for the course ECON 830 taught by Professor Shahlasultaova during the Fall '12 term at Khazar University.

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