Whether youre writing a formal letter or a simple

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Unformatted text preview: her profits for the entire company. Whether you’re writing a formal letter or a simple instant message, you can use the body of your request to list a series of questions. This list of questions helps organize your message and helps your audience identify the information you need. Just keep in mind a few basics: Using a list format helps readers sort through multiple questions or requests. ● ● ● 3 LEARNING OBJECTIVE Explain how to ask for specific action in a courteous manner Close request messages with • A request for some specific action • Information about how you can be reached • An expression of appreciation 46053 C PHNJ B&E A B Ask the most important questions first. If cost is your main concern, you might begin with a question such as “What is the cost for shipping the merchandise by air versus truck?” Then you may want to ask more specific but related questions about, say, discounts for paying early. Ask only relevant questions. To help expedite the response to your request, ask only...
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