Bus 100 Ch 15 - Chapter 15 Using Technology to Manage...

Info icon This preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 15 Using Technology to Manage Information Learning Goals Distinguish between data and information and explain the role of management information systems in business. Identify and briefly describe the different types of information system programs. Describe the hardware and software used in managing information. Identify how software can help businesspeople. Explain the importance of special network technologies. List the ways that companies can protect themselves from computer crimes. Explain how companies anticipate, plan for, and recover from information system disasters. 1 2 3 4 5 6 7
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
MANAGEMENT INFORMATION SYSTEMS Data Raw facts and figures that may or may not be relevant to a business decision. Information Knowledge gained from processing data. Management information system (MIS) Organized method for providing past, present, and projected information on internal operations as well as external intelligence to support decision making. • Usually headed by a chief information officer who reports directly to the CEO. • Generally assists multiple departments throughout an organization.
Image of page 2
Databases Database Centralized integrated collection of data resources. • Capable of storing massive amounts of data and retrieving it within seconds. • Data available online: Census Bureau , Bureau of Labor Statistics . • Company Web sites. • Commercial online services, such as LexisNexis and Infotrac .
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Business Intelligence Data mining or business intelligence Using computer-based technology to retrieve and evaluate data in a database to identify useful trends. • Focuses on identifying relationships that are not obvious to businesspeople. • Can help create customer profiles, pinpoint reasons for customer loyalty, analyze the impact of pricing changes, and forecast sales. • Data mining and business intelligence software is available for purchase. • Consulting firms also offer expertise.
Image of page 4
INFORMATION SYSTEMS FOR DECISION MAKING Decision Support System Decision support system (DSS) Information system that quickly provides
Image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern