Bus 100 Ch 15

Bus 100 Ch 15 - Chapter 15 Using Technology to Manage...

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Unformatted text preview: Chapter 15 Using Technology to Manage Information L e a r n i n g G o a l s Distinguish between data and information and explain the role of management information systems in business. Identify and briefly describe the different types of information system programs. Describe the hardware and software used in managing information. Identify how software can help businesspeople. Explain the importance of special network technologies. List the ways that companies can protect themselves from computer crimes. Explain how companies anticipate, plan for, and recover from information system disasters. 1 2 3 4 5 6 7 MANAGEMENT INFORMATION SYSTEMS Data Raw facts and figures that may or may not be relevant to a business decision. Information Knowledge gained from processing data. Management information system (MIS) Organized method for providing past, present, and projected information on internal operations as well as external intelligence to support decision making. • Usually headed by a chief information officer who reports directly to the CEO. • Generally assists multiple departments throughout an organization. Databases Database Centralized integrated collection of data resources. • Capable of storing massive amounts of data and retrieving it within seconds. • Data available online: Census Bureau , Bureau of Labor Statistics . • Company Web sites. • Commercial online services, such as LexisNexis and Infotrac . Business Intelligence • Data mining or business intelligence Using computer-based technology to retrieve and evaluate data in a database to identify useful trends. • Focuses on identifying relationships that are not obvious to businesspeople. • Can help create customer profiles, pinpoint reasons for customer loyalty, analyze the impact of pricing changes, and forecast sales. • Data mining and business intelligence software is available for purchase. • Consulting firms also offer expertise. INFORMATION SYSTEMS FOR DECISION MAKING Decision Support System Decision support system (DSS) Information system that quickly provides relevant data to help businesspeople make decisions and choose courses of...
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This note was uploaded on 04/07/2008 for the course BUS 100 taught by Professor Choate during the Fall '07 term at Bradley.

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Bus 100 Ch 15 - Chapter 15 Using Technology to Manage...

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