HRM Assignment 2.docx - Ghulam Ishaq Khan Institute of...

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Ghulam Ishaq Khan Institute of Engineering Sciences and Technology Department of Management Sciences Human Resource Management – MS 222 Assignment 2 Fall Semester 2020 Student Name: ________________________________ Reg No.______________ Total Marks: 10 Submission Date: Dec 31, 2020 INSTRUCTIONS: 1. Answer all questions based on the mini case provided below and your understanding about the Establishing Strategic Pay Plan topic. 2. Zero marks will be assigned if material is copied from the internet sources or classmates’ assignment. Improving Performance at the Hotel Paris The New Compensation Plan The Hotel Paris’s competitive strategy is “To use superior guest service to differentiate the Hotel Paris properties, and to thereby increase the length of stay and return rate of guests, and thus boost revenues and profitability.” HR manager Lisa Cruz must now formulate functional policies and activities that support this competitive strategy by eliciting the required employee behaviors and competencies. Like several other HR systems at the Hotel Paris, the compensation program was unplanned and unsophisticated. The company has a narrow target range for what it will pay employees in each job category (front-desk clerk, security guard, and so forth). Each hotel manager decides where to start a new employee within that narrow pay range. The company has given little thought to tying general pay levels or individual employees’ pay to the company’s strategic goals. For example, the firm’s policy is simply to pay its

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