University of Santo Tomas (UST) Faculty of Engineering QUIZ 4, 2 nd Semester AY 2012-2013 IM 106 –Operations Management (Engr. William A. Cortez) Name (PRINT): __________________________________ Course/Year: _________ Date: __________ Score: _______/ 50 Instructions: Select the best answer to the questions. Write X in the BOX of the LETTER of your choice in your answer sheet. 1. A line balancing solution has been developed for the assembly line for fertilizer spreaders at Green Grass, Inc. The desired output rate of 30 spreaders per hour will be achieved. The sum of times for all tasks performed on the line is 1200 seconds for each spreader assembled. This is the total productive time. Which of the following statements must be TRUE ? B A. The cycle time is 30 seconds per spreader. D. If the solution calls for 11 stations, the efficiency is 80%. B. The "theoretical minimum" number of stations is 10. E. None of these choices C. If solution calls for 12 stations, the efficiency is 80%. 2. An assembly line with 28 operations is to be balanced. The total amount of time required for all 28 operations is 39 minutes. The longest operation takes 2.2 minutes and the shortest takes 0.8 minutes. The line will operate for 450 minutes per day. Determine the minimum and maximum cycle time. What is the output rate if the cycle time is set at 2.2 minutes? A A. min cycle time = 0.8; max cycle time = 39; output rate = 204.5 B. min cycle time = 2.2; max cycle time = 39; output rate = 204.5 C. min cycle time = 2.2; max cycle time = 31.2; output rate = 562.5 D. min cycle time = 0.8; max cycle time = 2.2; output rate = 562.5 3. Which of the following is NOT a concept or dimension of the servicescape. A A. Robust design C. Physical evidence E. Spatial layout and functionality B. Signs, symbols and artifacts D. Ambient conditions 4. A ____ layout is an arrangement based on the sequence of operations that are performed during the manufacturing of a good or the delivery of a service. A A. Product B. Process C. Cellular D. Fixed position E. Unstable position 5. A ____ layout is an arrangement based on self-contained groups of equipment needed to produce a particular set of goods or services. C A. Product B. Process C. Cellular D. Fixed position E. Unstable position 6. The typical layout of facilities in a hospital would be an example of a ____ layout. B A. Product B. Process C. Cellular D. Fixed position E. Unstable position 7. The production of large goods such as airplanes is best accomplished using a ____ layout. D A. Product B. Process C. Cellular D. Fixed position E. Unstable position 8. The text presents an integrative case study of Lenscrafters. Which statement is correct? C A. Lenscrafters primary product is eyewear. C. Each store has a visible low contact area. B.
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