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Unformatted text preview: extremes should be reduced as much as possible. b. An effort to minimize unpredictability and ambiguity in expected tasks and standards of performance reduces stress. When workers know what they are expected to do, and what level, they are less stess. c. Rewarding workers for good work, rather that focusing on punishment for poor work, improves morale and provides incentives for better future work....
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- Spring '08