OPIM 902 - Homework assignment.docx - OPIM 902 u2013 Fall...

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OPIM 902 – Fall 2020 Homework Assignment Questions: 1. (20 Points) Briefly introduce your company and define your job function within the company. Draw the process flow and SIPOC diagrams of your job function . Turkish Airlines is the national flag carrier airline of Turkey with a hub based in Istanbul that has a huge geographic advantage over its competitors. Turkish Airlines exploits this advantages by focusing on transfers to connect global air traffic. Local operations are supported by a home market that has one of Europe’s highest populations but largely underpenetrated air travel market when compared with the larger countries in Europe. I lead a team of 8 people that is responsible for management and coordination of financial affairs and corporate performance of subsidiaries, associates and JV’s of Turkish Airlines. I partner with a variety of financial affairs teams to coordinate financial activities of subsidiaries, associates and JV’s of Turkish Airlines including forecasting, planning and reporting across the globe. In my job function, my team is also responsible for month-end closing process of wholly-owned subsidiaries. Please see flowchart diagram (Figure 1) for details. As a finance professional, I don’t deal with suppliers and customers and there are no tangible inputs and outputs as there is no production. However, there are inputs that are received from different units that are processed by my team to produce an output which is then reported to related parties. Please see below SIPOC diagram and process flow (Figure 2) for details. Although my team is not involved in production, operations or service to customers, SIPOC diagram is still a useful method to illustrate our step-by-step process. In my job function, our “Suppliers” are finance and accounting units of Turkish Airlines and its subsidiaries and JVs. We receive intangible inputs from these units and we process these inputs based on certain set of rules and codes. As detailed in Figure 2 below, this process involves reviewing and controlling the data, performing analysis on the data and reporting results to executives and other relevant parties which are our “Customers”. Our reporting is based on the output we create as result of processing inputs received from finance units. These outputs are in the form of PowerPoint presentation, excel worksheets and executive summaries. We also perform system review and implementation on an ad hoc basis.
Figure 1 - Flowchart Diagram
SIPOC Diagram
Who supplies the process inputs? What inputs are required? What are the major steps in the process? What are the process outputs? Who receives the outputs? Corporate finance function of subsidiaries and JVs Financial reporting packages Please see process flow below for details (Figure 2).

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