Patient Counseling

Patient Counseling - Patient Counseling Maria Marzella...

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    Patient Counseling Maria Marzella Sulli, Pharm.D. Associate Clinical Professor Sullim@stjohns.edu
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    Objectives The student should be able to: Discuss the NYS law as it applies to patient  counseling Understand the necessity of the pharmacists’ role  in patient counseling Outline the need for pharmacists to be proficient in  patient counseling Choose appropriate information to be provided to a  patient from a patient education leaflet
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    Questions for you…
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    Counseling and the Law A pharmacist or pharmacy intern  must   personally provide patient education: 1. Before dispensing a medication to a  new patient   of the pharmacy;  2. Before filling a  new prescription  for an existing  patient of the pharmacy (i.e. introducing a new  drug entity into the patient profile); and/or  3. If the  dose, strength, route of administration, or  directions for use has changed  for an existing  prescription previously dispensed to an existing  patient of the pharmacy. 
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    Suggested Information Name and description of  the medication and known  indications;  Dosage form, dosage,  route of administration and  duration of drug therapy;  Common severe side  effects or adverse effects  or interactions and  therapeutic  contraindications that may  be encountered, including  how to avoid them, and  actions required if they  occur;  Special directions and  precautions for  preparation, administration  and use by the patient;  Techniques for self- monitoring drug therapy;  Proper storage;  Refill information;  Action to be taken in the  event of a missed dose. All health care practitioners  are required to provide  patient education in a  confidential manner.
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    Other Important  Information Offer to counsel must still be provided on  ALL   prescriptions Rules apply to a prescription that has not been  taken by a patient for at least 90 days Mail order and Internet Rxs must be delivered  with a written offer and a toll-free number where a  pharmacist or intern can be reached for  counseling
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    Types of Patient  Counseling Setting – outpatient vs. inpatient Verbal In-person, telephone Patients, family, friends Fellow healthcare providers Written
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    The Language of Medicine When counseling/ educating patients you  are the TRANSLATOR Requires in-depth knowledge of a subject to  be able to “dummy” it down to a level easily  understandable by the patient you are  teaching – you must know where they are  “coming from” Judge between accuracy and literacy
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    Factors to Consider WHO are you counseling? – new patient, 
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This note was uploaded on 04/07/2008 for the course CPP 3201 taught by Professor Faculty during the Spring '08 term at St. Johns Duplicate.

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Patient Counseling - Patient Counseling Maria Marzella...

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