UMBC CHAPTER 4 STUDY GUIDE

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Unformatted text preview: loyees power to initiate change, thereby encouraging them to take charge of what they do Organizational conditions favoring empowerment: Participation and autonomy Innovation and acceptance Innovation of risk-taking of Access to information Accountability for results Cultural openness to change • • Industrial Engineering Considerations Industrial Engineering A field of study concerned with analyzing work methods and establishing time standards • Ergonomics An interdisciplinary approach to designing equipment and systems that can be easily and efficiently used by human beings • • Designing Work for Group/Team Contributions Employee Involvement Groups (EIs) Groups of employees who meet to resolve problems or offer suggestions for organizational improvement Also known as quality circles (QCs) Success with EIs requires: Comprehensive training for group members Recognition of the group’s contributions Continuing input and encouragement by management Use of a participative/democratic leadership style 7 • • Employee Teams Employee Teams An employee contributions technique whereby: Work functions are structured for groups rather than for individuals Team members are given discretion in matters traditionally considered management prerogatives, such as process improvements, product or service development, and individual work assignments. individual • Benefits of Employee Teams • Increased integration of individual skills • Better performance (quality and quantity) solutions to unique and complex problems • Reduced delivery time • Reduced...
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