Interpersonal Communication Midterm Study Guide

Interpersonal Communication Midterm Study Guide -...

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Interpersonal Communication Midterm Study Guide Centrality of Communication I. Centrality of Communication a. Poor communication leads to lousy relationships b. Communication is how people judge you c. We make decisions about our lives depending on communication II. Importance of the First Exchange a. Most crucial/vital interaction with someone b. Defining moment of relationship created c. “Job interview” III. Why DO people Meet and Talk? a. Proximity contributes to relationships and communication i. You meet people you are close to b. Appearance matters a great deal i. We want to talk to somebody who looks good ii. Parents dress you up for school iii. Appearance matters at the beginning of a relationship iv. Dress to shape perceptions c. Utility i. Networking d. Loneliness i. We like to talk to people and don’t want to be alone IV. Why Do We Say What We Do? a. Managing an Impression i. Talk about good things, not bad things ii. Meeting the family b. Reduce Uncertainty i. First meeting is search to reduce ambiguity ii. Big town vs. Small Town
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iii. Slowly filtering/narrowing what we know about the person V. Levels of Predictions a. Cultural – least effective because most shared assumptions i. Culture we believe people are from b. Sociological – groups i. How we know most people in our life c. Interpersonal/psychological – knows/distinguishes from group i. Most important Propositions about Communication I. You cannot not communicate a. Anything you do potentially communicates, even when you don’t say anything b. Anytime we’re around or not around someone, potential for communication exists c. Technology, computers II. Meanings are in people a. Not in words – labels i. Any word can have more than one meaning ii. Cross cultures iii. Labels – certain words we attach very specific meaning and we expect everyone else to have the same meaning 1. Marriage/love 2. Promises 3. God vs. Vishnu b. Not in behavior – punctuation i. Actions speak louder than words ii. Punctuation 1. John said, Mary go home. 2. John, said Mary, go home. iii. Tracing back arguments III. Communication is irreversible a. Once you say something, you could never take it back b. Words hurt harder than physical
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c. “I wish you would have never been born!” d. Can’t get rid of memories e. Can ask for forgiveness, but changes relationship IV. Communication is functional a. Giving/receiving information i. Classroom ii. Learning b. Persuading/influencing i. Control dimension c. Affinity i. We want people to like us ii. We like to have/make friends d. Entertainment i. We like talking ii. Communication is our favorite hobby iii. What’d you talk about? Nothing. V. Communication is learned – obvious/not obvious a. Not a natural human ability b. Baby babbling “Mama” c. We have no idea about communication until we make a mistake VI. Communication is a tool a. Good/bad purposes b. Communication is not always good VII. Communication is both intentional and unintentional
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Interpersonal Communication Midterm Study Guide -...

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