March 26

March 26 - Parts of a conversation 1 Greeting • Use basic...

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Unformatted text preview: March 26, 2008 Parts of a conversation 1. Greeting • Use basic phatic communication • General “hi’s”, “how are you” • Enable you to start talking Ways to start talking • Question • Compliment • Harmless- what do you think about the weather? • Direct Statement 2. Topic • 3 basic types of topics Situation or the setting- “how do you know the host” Yourself The other person 3. Maintain • Ask open ended questions • Free information • Ask follow-up questions • Lighter topics (stay away from politics, religion) 4. Closing • Signal- “Oh..it’s about time for me to go run errands” • Something that meant something to you • Show your appreciation for them taking the time to get to know you • Express hope for future contact (If you want) Apologize 3 Basic Parts • What happened • Give an explanation • Make some sort of statement of remorse or sorrow Tips • Be sincere • Use good timing • Choose the appropriate method • Do not use an apology that is not an apology Example: • Forced apology- “ugh..sorry.” •...
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March 26 - Parts of a conversation 1 Greeting • Use basic...

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