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In good news, behavioural questions are not to be feared. When prepared properly, these questions can be easily answered.
How to answer behavioural question:
The best way to answer a behavioural question is to use the STAR format.
Situation: The interviewer wants you to present a recent challenge and situation in which you found yourself.
Task: What did you have to achieve? The interviewer will be looking to see what you were trying to achieve from the
Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what
were the alternatives.
Results: What were the outcomes of your actions? What did you achieve through your actions and did you meet your
objectives. What did you learn from this experience and have you used this learning since? Download free ebooks at bookboon.com 15 Interview Secrets Exposed The Star Model: 360°
thinking . How to nail the behavioural interview
Follow my steps: 1) Take a blank piece of paper and write down between 10-20 examples from your education, work experience,
community work, charity etc of where you added value in a positive way. Please click the advert 2) Now using the STAR format write out the Situation, Task, Action, Result 360°
thinking . 360°
thinking . Discover the truth at www.deloitte.ca/careers © Deloitte & Touche LLP and affiliated entities. Discover the truth at www.deloitte.ca/careers © Deloitte & Touche LLP and affiliated entities. Download free ebooks at bookboon.com
© Deloitte & Touche LLP and affiliated entities. 16
Discover the truth at www.deloitte.ca/careers © Deloitte & Touche LLP and affiliated entities. D Interview Secrets Exposed
“Give me an example of a time when you set a goal and were able to meet or achieve it.”
Situation: My role as project manager was to ensure that projects are completed on time and on budget.
Task: My last role involved combining three office spaces into one. With a tight deadline of 90 and dealing with multiple
contractors from different companies I knew it was going to be a struggle to complete the job in time. I set...
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This note was uploaded on 06/07/2013 for the course BA 202 taught by Professor Cuongvu during the Fall '13 term at Copenhagen Business School.
- Fall '13