MGMT 325 - Exam 2 Study Guide

MGMT 325 - Exam 2 Study Guide - Exam 2 Study Guide...

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Exam 2 Study Guide Motivation: forces within one’s self that are acted upon to help an individual act in a goal-oriented manner Deficiency needs: physiological, security, affiliation - must be fulfilled first Growth needs: esteem, self-actualization Expectancy model: Effort level of performance consequence - Effort + performance = expectancy - Performance + consequence = instrumentality - Valence: desirability of the consequence Goal setting model: Challenge Assess difficulty/clarity/self efficacy - moderators: feedback, ability, goal commitment, task complexity Mediators: effort, task strategy, persistence, direction performance rewards/satisfaction consequence: new challenge. 4 factors that moderate relationship strength between goals and performance:
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Unformatted text preview: -goal commitment-task complexity-feedback-ability LIMITATIONS OF GOAL SETTING Effects of stress:-health: physical, emotional, behavioral-performance: become poor, aggressive, withdrawn-job burnout: performance drops, aggressive, role conflict, absenteeism, lateness, leaving company Defense mechanisms:-hostile attribution-potency-retribution-derogation of target-social discounting PERCIEVE: Proximity Expressions Relative Orientation Contact Eyes Individual gestures Voice Existence of adapters Job dissatisfaction:-absenteeism/lateness-aggression-defiance-depression, psychological problems-leaving company...
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  • Fall '12
  • Andre
  • Psychology, Task Complexity, Assess difficulty/clarity/self efficacy, Performance + consequence

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