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• Uses their understanding of a system to identify leverage points • Focuses on structure, not on blame
• Looks for interdependencies and cause and effect relationships
• Changes perspectives to see new leverage points The Four Levels of Thinking EVENTS
PATTERNS SYSTEMIC STRUCTURES MENTAL MODELS 6 18/02/2013 The Four Levels of Thinking
EVENTS Events are the most visible part ‐ often need immediate response PATTERNS Patterns are changes in variables that occur over time (over several months/years) SYSTEMIC STRUCTURES
MENTAL MODELS Structures support and create the patterns we see in the events
Mental models keep the structure doing what it does. They are our individual assumptions, beliefs, values which cause the structure to be the way it is. In organisations, these are not currently acknowledged. What is Your Current Mental Model?
Activity: Write down the first word that pops into...
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This note was uploaded on 06/15/2013 for the course COMM 331 taught by Professor Stephnanie during the Three '13 term at University of Wollongong, Australia.
- Three '13