While service level agreements have become very sophisticated in outsourcing to help manage the rela

While service level agreements have become very sophisticated in outsourcing to help manage the rela

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While service level agreements have become very sophisticated in outsourcing to help manage the relationship and support, there is a concern that so much time and attention has to be placed on the relationship. Any comments? I think that if the organization have fewer than one hundred employees outsourcing is just right for the organization because then the organization don't have to worry about managing all the details that are so critical to HR in the organizations business, and most small-business owners just don't have the skills and experience to do so. HR functions must be handled correctly as close to one hundred percent of the time as possible; slip-ups can cause your business major problems. Now also believe that if the organization has less than twelve employees, online and electronic services are the way to go. These services are tailored to work with all sizes of
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Unformatted text preview: businesses, even the smallest and the organization don't have to give up legal responsibility that will allow them to have easy access the organizations information online. The organization always will get more out of their business when they get more out of their employees in another words focusing on people does pay off. Business today relies heavily on the quality of services and degradations in any type of service delivery in the organization can be costly and damaging the organizations business. More and more organizations are implementing strict service level agreements to ensure high standards of service. Service Agreements is critical in outsourcing and place tremendous pressure on the organizations HR to ensure that the required services level agreements are being met....
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  • Winter '13
  • DR.Chang
  • Management, Service Level agreements

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