Thought Questions 4

Thought Questions 4 - Corbin Dean Unit 4 Thought Questions...

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Corbin Dean Unit 4 Thought Questions 3. Three of the twelve good characteristics of good feedback are: a. Specific – This characteristic means that when giving feedback, both positive and negative, be specific so the person understands exactly when they did right or wrong. This is important because if the employee does not know what they did correctly, they may not do it again, and if they do not know what they did incorrectly, they may very well make the same mistake twice. The opposite of this characteristic is being very vague in your feedback. b. Non-personal – when giving feedback to an employee it is best to not make the feedback personal in nature. If an employee is constantly late, and he is told that he is lazy, he could take offense personally and that would create an issue within the workplace. To avoid this, it is recommended that all feedback be about the action, not the person. The book gives the example that, instead of saying the employee is lazy; tell the employee that you need to talk to him concerning him coming into work
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Thought Questions 4 - Corbin Dean Unit 4 Thought Questions...

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