Thought Questions 4 - Corbin Dean Unit 4 Thought Questions...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Corbin Dean Unit 4 Thought Questions 3. Three of the twelve good characteristics of good feedback are: a. Specific – This characteristic means that when giving feedback, both positive and negative, be specific so the person understands exactly when they did right or wrong. This is important because if the employee does not know what they did correctly, they may not do it again, and if they do not know what they did incorrectly, they may very well make the same mistake twice. The opposite of this characteristic is being very vague in your feedback. b. Non-personal – when giving feedback to an employee it is best to not make the feedback personal in nature. If an employee is constantly late, and he is told that he is lazy, he could take offense personally and that would create an issue within the workplace. To avoid this, it is recommended that all feedback be about the action, not the person. The book gives the example that, instead of saying the employee is
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern